Town Crier with
Justin Tunstall
Retail consultant, shares with us his cheese selling experience
-
“Substitute”
25 August 2016 Town CrierWhen The Who’s Roger Daltrey sings “I was born with a plastic spoon in my mouth,” one might be forgiven for thinking that he came from a family of habitual deli-sample guzzlers -
“MasterRind”
12 July 2016 Town CrierWhat qualities make a good cheesemonger? That’s a question we were looking to answer recently at the British Cheese Awards, where a competition was run to identify Britain’s Best Young Cheesemonger, sponsored by Anthony Rowcliffe & Son, now in their third... -
“Captain Chutney triumphs once more”
17 May 2016 Town CrierI learned something today – the real difference between cross-selling and up-selling. Business jargon is ever-developing; new terms can mean new slants for consultants, even if the principles have been in operation for centuries -
“Raw! Huh yeah. What is it good for?”
22 April 2016 Town CrierOur dog, Dexter (the cereal killer), is fed a diet called Raw Meaty Bones. Akin to the ‘paleo’ regime for humans, the idea is that dogs should return to the foodstuffs available to their antecedent, the wolf. There’s something attractive about the... -
“I signed up for origami class, but it folded…”
15 March 2016 Town CrierLast week I did two things out of character: I bought cheese from a supermarket, and I watched a ‘RomCom’. I won’t name the shop; the film was Love Actually -
“Keeping It Fresh”
29 January 2016 Town CrierWhen we have a winning formula, we can be resistant to changing it. There’s an often quoted two year time period during which new businesses will succeed – or fail -
“The Gong Show”
21 December 2015 Town CrierPass me my white coat and my cheese iron: let’s go cheese judging! -
“What’s in the recipe?”
06 November 2015 Town CrierI’ve a pension that matures next year – I know I don’t look that old, but my byline mugshot was flatteringly lit and goes back a year or two, just like the one I used on the dating site where I met... -
“Pedanticism – pedantry, actually!”
20 October 2015 Town CrierWhat does one do when a customer is just plain wrong? During the August melee I had somebody in the shop who was adamant that he didn’t want Mrs Kirkham’s Lancashire, but her Cheddar -
“Train staff and they leave; but even worse – don’t train them and they stay “
24 August 2015 Town CrierMy wife is a physiotherapist (good call, eh?) and is obliged to demonstrate ‘continuing professional development’ in order to renew her accreditation