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Why customer service is so important post-Covid
06 October 2021 CoronavirusCustomer loyalty will be key for boosting sales – whether online or offline – after Covid, argues Caroline Black, head of UK Level 1 service and customer success at Worldline -
Wine expert Olly Smith shares his Christmas tips
05 October 2021 ChristmasWhich wines should you stock for the crucial Christmas season? TV presenter and wine expert Olly Smith has the answers -
Is the ‘golden age of greenwashing’ ending?
05 October 2021 SustainableWill legally binding guidance from the CMA, coming into force in January 2022, shatter the greenscreen, and how can businesses prepare? Lisa Jones asks -
Got surplus food? Don’t waste it – here’s how to use it instead
05 October 2021 InspirationsPutting surplus food to good use can help food businesses attract new customers, win back sunk costs and help the planet, says Too Good To Go -
How one retailer became a trailblazer in sustainability
04 October 2021 SustainableAt the heart of Rhug Estate is Lord Newborough’s commitment to an organic, sustainable lifestyle -
Covid-friendly cheese upselling tips
04 October 2021 CoronavirusMany shoppers remain wary of samples, but there are practical steps that cheesemongers can take to boost sales during the pandemic -
Speciality Food and Too Good To Go present: Sustainable Food Month
01 October 2021 SustainableThe month-long event will feature exclusive webinars, a free-to-download report and sampling opportunities -
The international outlook for fine cheese
30 September 2021 CoronavirusSpeciality Food takes a look abroad to find out how cheesemakers, mongers and distributors in Europe and the US are approaching the Covid recovery -
Is the work-from-home boom ending?
29 September 2021 CoronavirusIndependent retailers saw a boost in sales from home workers during lockdown. With staff returning to offices, what can they expect next? -
How cheese distributors built resilience during Covid
29 September 2021 CoronavirusAs an industry typically entwined with the foodservice sector, many wholesalers were blindsided by the pandemic. But they have come out the other side stronger than before -
4 ways shopping habits will be different this Christmas
28 September 2021 ChristmasPrepare for a festive season sales boost by studying changing consumer behaviours -
Which drinks you need to stock for Christmas 2021
28 September 2021 ChristmasChristmas is boom time for alcohol sales, but what will really go off with a pop? Anna Blewett investigates
