How To’s
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A cheesemonger’s guide to social media
12 November 2020 Cheese & DairyBuild up a loyal following on social media by tapping into a new pool of fine cheese-loving customers -
Counterpoint: Alternatives to Sampling
16 October 2020 CoronavirusWith sampling a no-no right now as the pandemic rumbles on, here’s how to maintain positive sales and customer experience -
Brand for good: How to show your customers that you’re in it together
16 October 2020 NewsThere are two things on everyone's minds right now. The need to protect our world and a craving for human connection. How can your business tap into this collective appetite for good and satisfy the hunger for human relationships at the same time? -
Learn these terms to master your business’s finances
29 September 2020 NewsBusiness jargon may seem off-putting at first, but if you remember these simple terms, it’ll soon become second nature -
Customer service: navigating the ‘new normal’
28 September 2020 NewsHow to ensure shopper satisfaction remains high amidst Covid-19 restrictions -
How independents can retain the customers they gained during lockdown
25 September 2020 NewsIn her second exclusive column for Speciality Food, Kate Hardcastle MBE explains how to turn one-off customers into loyal returning ones -
7 ways to translate your in-store experience online
21 September 2020 RetailHelen Graves explores the tricks and techniques to master multi-channel retail -
Master online selling with an indie twist
28 August 2020 CoronavirusAs consumers continue to shop online, how can you beat supermarkets at their own game while maintaining the attributes you’re known and loved for? -
How farm shops can cash in on the meal box delivery trend
30 July 2020 CoronavirusMany independents are recognising the opportunity offered by direct-to-consumer business models because of Covid-19 -
Long and short-term tips for business survival
05 June 2020 CoronavirusIt is clear that the pandemic will have a significant influence on rural food businesses, both short and long term. With this in mind, here are some of the key ways to protect your rural food business and drive growth during Covid-19. Words by Ava Neilson
